Privacy Policy

Privacy Policy

Introduction

Welcome to https://broomfield-gender-identity-therapy.denvermentalhealthcare.com (referred to as “Broomfield Gender Identity Therapy” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://broomfield-gender-identity-therapy.denvermentalhealthcare.com.
  2. Any mobile or desktop applications associated with our services.
  3. Online forms, surveys, and registration processes on our platform.
  4. Interactions via email, phone, text messages, and other communication channels initiated by us.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our websites linked to this policy.
  3. You subscribe to receive newsletters, promotional emails, or other communications from us.
  4. We collect information through automated tools such as cookies and web beacons.

Personal Data Collection

We gather various types of personal data to enhance your experience and provide tailored services. The categories include:

  1. Account Information: Details required to set up and manage your user account, including usernames and passwords.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, which may be used for subscription plans or donation purposes.
  4. Purchase Information: Records of products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for user tracking and analytics (with your consent).
  6. Location Data: Your geographical location when using our GPS-enabled services.
  7. Feedback: Comments, reviews, and responses you provide to improve our services.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it.
  9. Product Information: Details about products or services that interest you, including preferences and interaction history.

We collect this data through direct user input, form submissions, browsing activities, and automated tracking tools like cookies. Third-party service providers may also contribute personal data, adhering to their respective privacy agreements.

Cookies

Broomfield Gender Identity Therapy uses cookies to enhance your online experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  2. Preference Cookies: Remember user preferences, such as language settings or layout choices.
  3. Analytics Cookies: Track website usage and performance to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their privacy preferences.

Retention and Deletion

We retain personal data for various periods, depending on the purpose of collection:

  1. Financial and transaction data is retained for legal and accounting requirements, typically up to 7 years.
  2. Personal information associated with your account is stored until you request its deletion or deactivation.
  3. Other types of personal data are kept as long as necessary for providing services, fulfilling requests, and conducting analytics.

Once the data is no longer required, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Employing encryption protocols during data transmission and storage.
  2. Utilizing secure third-party processing partners who adhere to industry standards.
  3. Regularly reviewing and updating our security practices to address emerging threats.

Children’s Privacy

Broomfield Gender Identity Therapy does not knowingly collect or solicit personal information from children under the age of 18. Our services are directed at adults, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: Request access to the data we hold about you.
  2. Rectification: Ask for corrections if your information is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your personal data.
  5. Portability: Receive your data in a structured, commonly used format.
  6. Objection: Object to or deny certain uses of your data.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have questions about data protection, please contact our Privacy Team via the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: contact@broomfield-gender-identity-therapy.denvermentalhealthcare.com

Postal Address: [Privacy Team Address]

We are committed to addressing your concerns and ensuring a transparent and secure user experience.